New Rules for Today's Workplace: Strategies for Success in the Virtual World

Lindsell-Roberts (Speaking Your Way to Success) provides an exhaustive guide for business success in the ever more virtual and cosmopolitan corporate world. She dispenses her advice on such topics as managing remotely, maximizing social media interactions, building buzz—even choosing office furniture—in sections easy to digest, understand, and apply. While there is much of value throughout, the author's guidance on working successfully with a multigenerational, multicultural workforce is especially enlightening. She guides managers in coaching and coping with employees with varied learning and communication styles and technological proficiencies. More experienced hands might find the introductions to social media and e-mail etiquette rudimentary, but advice on less familiar situations—such as how to work from home most effectively, how to evaluate your virtual workforce or run a virtual trade show—is useful. Practical, easy to navigate, and up-to-the minute, this is an excellent guide to the 21st-century workplace. (May)