cover image PRACTICE WHAT YOU PREACH!: What Managers Must Do to Create a High Achievement Culture

PRACTICE WHAT YOU PREACH!: What Managers Must Do to Create a High Achievement Culture

David H. Maister, . . Free Press, $26 (272pp) ISBN 978-0-7432-1187-1

These days, there's little agreement about what makes a good leader. The latest guides offer advice from consultants, U.S. presidents and even a higher power on everything from creating leadership teams to meeting employees' emotional needs at work.

PRACTICE WHAT YOU PREACH!: What Managers Must Do to Create a High Achievement CultureDavid H. Maister. Free Press, $26 (256p) ISBN 0-7432-1187-1

Maister, a professional service consultant, surveyed 6,500 employees at 50 worldwide companies to evaluate the relationship between company financial performance and employee satisfaction and loyalty. He found a direct and dramatic correlation. Here, he offers detailed commentary from CEOs, managers and staffers, and analysis of the survey results. Bosses in all kinds of companies will benefit from his solid advice, which should be required reading for executives and upper level managers. (June)