cover image WORKING VIRTUALLY: Managing the Human Element for Successful Virtual Teams and Organizations

WORKING VIRTUALLY: Managing the Human Element for Successful Virtual Teams and Organizations

Trina Hoefling, . . Stylus, $29.95 (288pp) ISBN 978-1-57922-032-7

Hoefling, a corporate trainer and consultant, says that "virtual" organizations don't develop of their own accord but must be cultivated to meet a particular corporation's needs. The company must identify in advance the type of team, channels of communication, chain of command that it seeks and commit to continuing work on finetuning such details as e-mail and voice mail as well as management. Managers involved first hand with off-site employees will find Hoefling's advice and checklists most useful. (July 1)