cover image The Instant Survivor: 
Right Ways to Respond 
When Things Go Wrong

The Instant Survivor: Right Ways to Respond When Things Go Wrong

Jim Moorhead. Greenleaf, $19.95 (208p) ISBN 978-1-60832-244-2

Companies are made up of people—fallible, vulnerable, prone to all kinds of crises and drama, personal and professional. How can managers defuse the drama, avert disasters, and resolve problems? Crisis counselor Moorhead adapts the techniques of successful companies into a four-step system to deal with crises in his own life and in the lives of his clients, family, and friends. The plan calls upon workers and management to stay stoic and keep emotions in check, secure the support of family and friends, control the crisis, and act to prevent relapses. With stories of crisis management nightmares that could have been mitigated (Lehman Brothers, Enron), Moorhead walks readers through his program, encouraging them to listen for the alarm bells and conduct a “life audit” that will avert future crises. Despite some slightly stilted writing, Moorhead’s sensible approach and encouraging tone can bring peace and stability to the workplace. (Feb.)