Managing for Excellence

Succeeding DK's Essential Manager's Manual, DK's Managing for Excellence supplies strategies for office management and leadership development. The eight authors provide more than 1,200 tips, along with charts and diagrams for simpler decision making. The book's topics include effective leadership, putting customers first, understanding IT and moving to e-business. This hefty office manual provides step-by-step instruction for a better working environment, improved leadership and business concerns such as relocation and information technology. In its thoroughness, it even offers evaluation charts that reveal one's readiness for leadership, marketability and other management requisites. (Sept.)