BIONIC eTEAMWORK: How to Build Collaborative Virtual Teams at Hyperspeed

Jaclyn Kostner, . . Dearborn, $25 (224pp) ISBN 978-0-7931-4834-9

Given the uncertainty of the economy and the failures of so many Internet start-ups, employers are looking for innovative strategies to recruit, keep and motivate first-rate workers. These new titles offer a mix of advice on cultivating teamwork, supporting worker creativity and delivering good customer service.

BIONIC eTEAMWORK: How to Build Collaborative Virtual Teams at HyperspeedJaclyn Kostner. Dearborn, $25 224p ISBN 0-7931-4834-0

Consultant and author Kostner (Knights of the Tele-Round Table) prescribes a plan for companies with international teams. Effective use of e-mail, cell phones and teleconferencing requires planning and innovation. For example, workers scheduling conference calls must consider time differences. Likewise, people should make their home or cell phone numbers available for colleagues in different time zones. Kostner also stresses the need to use the most suitable 24/7 technology. End-of-chapter checklists with action steps for team leaders and members are quite helpful. (Oct.)

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