BUSINESS: The Ultimate Resource
Daniel P. Goleman, Perseus Publishing, Editors Of Perseus Publishing, . . Perseus, $59.95 (2208pp) ISBN 978-0-7382-0242-6
In the mid-1980s, business professionals from a variety of fields were asked what percentage of the knowledge necessary for their jobs they had "stored" in their heads. The average answer was 75%; today, it's a fraction of that. What's needed now is "business intelligence," "business literacy" and "business wisdom"—strengths often innate, but more often learned. In his introduction, Goleman says "intelligence is distributed": a manager doesn't need to know it all; she just needs to know how to learn it when she needs it. Like a business library between two covers, this exhaustive reference offers a no-frills, serious approach to achieving the trifecta: in seven sections, over 200 contributors from Warren Bennis to Peter Drucker offer "insights, information, and practical guidance on every aspect of management." The Best Practice section includes some 160 mini-articles on competition, marketing, personnel and leadership; Management Checklists and Actionlists provide practical how-tos on conducting a termination interview, choosing an advertising agency and writing cover letters. Précis of key business books, both new (1998's
Reviewed on: 07/15/2002
Genre: Nonfiction