Rapid growth—30% in 2021 and with 40% projected for 2022—has seen Impelsys add 750 employees in just 18 months. “We support more than 250 clients across the globe,” says Uday Majithia, v-p of the products, platforms, and technology services division. “We have also established an Innovation Lab, added a near-shore development center in Porto, Portugal, and launched a software development center with Laerdal Medical.”
Impelsys, a Great Place to Work–certified company, has been busy helping societies, associations, STM publishers, health-care companies, and enterprises become sustainable and future-ready through digital transformation. “We deliver integrated technology solutions—process transformation, data-driven insights, and security measures, for instance—that enable our clients to deliver value to their end-users through a unified experience across all channels,” Majithia says. “Digital transformation for us is not just a buzzword: it is our core competency.”
Impelsys’s flagship platform, iPC Scholar, is the engine driving much of its digital transformation projects. The latest version—3.0, which launched in October—rides on strong AI and machine-learning infrastructure to create innovative tools specific to the business of e-learning.
“We now have Scholar AI Cloud, which as the name suggests is an AI-powered cloud-based platform, and Scholar LMS, which offers a comprehensive learning management system with enriched user experience,” says Majithia, whose team has further enhanced Scholar LMS by leveraging the power of AI, leading to the creation of Scholar ALS (Adaptive Learning System). This drive to constantly improve and create novel solutions won Impelsys the Amazon Web Services ISV Innovation Cup last year.
Recently, one major STM publisher partnered with Impelsys on its digital transformation journey, with the goal of digitizing and automating 80% of its business processes. “By using our solutions that offer a single view of customer and business operations, the client can make informed and time-sensitive decisions,” Majithia says. “Our team brings domain understanding, technology expertise, and market-tested digital solutions that have helped nearly half of the Top 20 global publishers to unleash their untapped revenue potential.”
And when a civil aviation agency came looking for solutions to support its distribution of regulatory publications to members and subscribers, iPC Scholar was ready with the answers. “The platform’s freemium business model is the perfect fit, as it supports free anonymous access as well as paid business models while making the content free for online consumption for all users with access to discovery, citation, sharing, and tools,” Majithia says. “It has search functions and the ability to offer related documents as well as ancillaries to the main content. Furthermore, multilingual iPC Scholar supports six languages, including right-to-left and double-byte languages such as Arabic and Chinese.”