The country's three largest bookstores all had improved operating margins last year, with Books-A-Million having the best performance, with its margin rising from 2.1% in 2002 to 3.3%. Borders had the highest margin at 5.5%, although Barnes & Noble's margin would have equaled that mark if the company did not include results from Barnes & Noble.com. B&N began including B&N.com's figures in September after it completed its purchase of Bertelsmann's stake in the e-tailer. B&N.com added sales of $151 million and a loss of $7 million to B&N's balance sheet.

Bookstore Chains at a Glance, 2003
($ in Millions)

B&N Borders BAM
Sales $4,372.0 $3,731.0 $460.0
Operating Income $226.0 $205.6 $15.2
Operating Margin 5.2% 5.5% 3.3%
Stores 842 1,198 202
New Stores¹ 30—35 24—26 8—10
¹Planned for 2004