Remember when your 10-day trip to Europe was guaranteed to impress the neighbors? "Paris in August," you could say with a world-weary roll of the eyes, leaving them to supply the ennui, not to mention the exoticism. Now, with hot destinations continually emerging, you have to go further afield to impress the Joneses. Forget Hawaii, think Galapagos.
In order to maintain their market share in an increasingly crowded and competitive category, publishers must keep abreast of an endless supply of information. Their attention was captured recently by a list of top 10 emerging destinations featured on Travel Mole (www.travelmole.com), an online community and news site that caters to more than 450,000 travel industry professionals worldwide. The list, which was compiled by Opodo, an online travel company owned by nine European airlines, led off with Bulgaria, followed by Russia, Morocco, Cuba, Australia, Brazil, India, Dubai, China and South Africa.
But don't go booking those tickets just yet. Not everyone agrees with Opodo's list. A guidebook publisher's life isn't that easy.
Oh, the Other Places You'll Go
While most major travel publishers already cover all 10 locations on Opodo's list, there's plenty of debate about which ones are still growing and which have already peaked. Some players foresee other locales entirely as the current hotspots in the making.
Fodor's publisher Tim Jarrell, for example, claims that "Latin and Central America have started to take off; they hold allure for Americans."
At Frommer's, new guides for Guatemala and Panama will debut later this year, but publisher Mike Spring suggests China for the "big trip" list. "China tourism is going to continue to grow, with the 2008 Olympics," he says. "But savvy travelers are going there now. What's happened since 9/11 hasn't changed. Travelers want destinations that are safe, accessible and affordable, but with elements of adventure and escape."
Lonely Planet's publishing manager Brice Gosnell thinks Opodo's list is generally on target, but he wasn't alone in being perplexed by Bulgaria's #1 ranking. True, the European Union appears ready to offer membership next January, but other Union members fear that the country's crime and corruption will be a major export. "Instead of Bulgaria, I'd say Poland," says Gosnell.
News of Fidel Castro's health scare inspired much speculation about the future of Cuba. Travel there is restricted for Americans, but a change in leadership may create an opening, according to Avalon Travel publisher Bill Newlin, who oversees the popular Rick Steves series on Europe as well as Moon Handbooks. Understandably, Moon's Cuba title sells more copies outside the U.S. than domestically. "Cuba remains very hot in the U.K. and Canada, but U.S. travel there has been drastically affected by five years of Bush administration policies," Newlin says. "Cuba has the potential to be the jewel of the Caribbean," says Geoff Colquitt, marketing director for Rough Guides in North America; The Rough Guide to Cuba is among the publisher's top five titles in Canada.
Chuck Lang, v-p of publishing and marketing for Langenscheidt Publishing Group, is keeping an eye on Cuba, but has already seen an uptick in interest. "Being in the news can create increased [book] sales, if not necessarily increased travel."
The appeal of some destinations is in the eye of the beholder. Take Dubai, for example, which most agree is huge with travelers from everywhere—except the United States. Lang says, "Dubai is safe, spotless, magnificent, one of the wonders of the world. It's one of our top five sellers in the U.K., but there's no publishing demand for it here. It's an undiscovered treat." Spring at Frommer's believes that Americans will eventually discover Dubai, but is not as convinced of its allure. "It could expand, but not in the near future. I'm not sure there's that much there. It's a beach and shopping."
Decisions, Decisions
Despite the differing opinions about Opodo's list, Jeff Serena, editorial director of Globe Pequot, best known for its Insiders' Guides, argues that the process of deciding what's hot is relatively straightforward. "It's not inherently difficult to predict," he says. "We gather data from the U.S. State Department and from travel agencies. We also read every possible periodical and travel report. You have to be well read."
Each publisher has its own formula for making key decisions on adding, changing or updating guides.
"At Fodor's we're constantly assessing what destinations we should publish into," explains Jarrell. "Our regional editors are responsible for staying on top of what's going on and making recommendations. We also look at book sales—our own and those of other publishers."
LPG's Lang says the company also relies on its global presence. "We have a real advantage because we have a sister company in the U.K. and in Singapore to compare notes, statistics, lists and trends. Of course, there's talk in the industry. We are all in this together—although you don't give away secrets. It's not an exact science."
Similarly, Rough Guides and DK Eyewitness must take the worldwide travel picture into account when deciding what guides to produce. Colquitt says, "We may do a guide to Lanzarote, which most Americans don't know is one of the Canary Islands. But there's a need for it in England and elsewhere, and we still do sell a few copies in the States. These are the kinds of things that get considered on a global basis."
As the only publisher covering every country in the world, Gosnell at Lonely Planet says being responsive to travel patterns takes on greater importance. "Based on trends, we would include Uruguay in our South America regional guide, because we don't see enough travel just to Uruguay to justify a single destination book. But you have to constantly reevaluate that," he says. "We just published an updated Nicaragua/El Salvador guide, but I already know that next time they'll be separate books."
Guidebook publishers target different types of travelers, meaning they home in on the factors most weighing on their particular customers. That tends to leave consensus about what overall travel developments mean nearly impossible to reach.
Still, Spring insists Frommer's—which marks its 50th anniversary next spring— has identified one major development that will affect all the publishers. "The mass market traveler is staying close to home, and the increase in growth is among the wealthy. Guidebook companies are publishing guides to satisfy a more adventurous traveler," he says. "We would never have dreamed of doing these exotic destinations five or 10 years ago. The numbers just wouldn't have justified it."
Books in Transit
While publishers court travelers in search of the next exotic destination, they still acknowledge it's the traditional locations that matter most. And they have a host of initiatives in development aimed at staying competitive in both arenas.
Spring says, "Paris, London and England are still our bread and butter. Our success still depends largely on traditional destinations." Fodor's Jarrell concurs, noting that the company will continue revamping its Gold Guides and Top 25 series in the coming year. "This past year, Europe and Italy were very strong. Overall, sales are doing well. Right now the economy is good and Americans are traveling. Domestic travel has been affected by gas prices, but Americans are still traveling internationally."
According to Avalon's Newlin, "It's still true that the largest destinations with the key brands sell the most numbers, and they remain the foundation of our business: we sell more copies of Rick Steves' Italy than many other entire series do in a year." Avalon will be putting out a new Rick Steves guide to Istanbul in March, and is planning more Moon guides to targeted destinations such as national parks.
Lang agrees that Europe is where the most action is internationally. "People still want to go to London, but they may want to experience the city in a different way. We are running out of exotic destinations. People are looking to be more exotic in regular destinations."
Colquitt says, "There are four to five cities you have to do because they sell—like London, Paris, New York—but we are also covering other cities like Barcelona with our new Real Cities series, which will target younger travelers." Rough Guides is currently finishing complete redesigns and updates of all guides in honor of its 25th anniversary in 2007, among other new projects. DK Eyewitness will strengthen its South and Latin American offerings with new four-color guides.
The current outlook for travel—and by extension for travel publishers—is cautiously optimistic. "Right now, it's good," says Colquitt. "There's negative news out there, but I don't know if it will scare people off travel." Colquitt's good news? "It's still trending up."
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